GARAGE DOOR KEYPAD DOESN’T WORK
Not every house has a keypad to open the garage door, but if your garage does, it can become damaged. If you tap in the number series that you have programmed the opener with, and the door does not open or close, it could be the result of one or more issues.
Let’s look at some of these issues.
DOOR IS LOCKED
It might just be that the door is locked. Attempt pushing the button on the switch to unlock it, and then put in the number on your keypad once more. If it still does not function, but you’re still able to open the garage door with the button, the trouble is most likely an issue with the keypad.
BATTERIES ARE DEAD
Keypads run on batteries. Replace all the batteries and to see if it fixes the issue.
KEYPAD IS PLACED TOO FAR AWAY
Unlike the wall surface button, keypads aren’t directly attached to the garage door opener. They send a signal telling it to open up, but that signal only has a specific range. If your keypad isn’t working, it might simply be installed too far away from the garage door device. Attempt operating it at a closer distance.
KEYPAD REQUIRES REPROGRAMMING
You can also try reprogramming the keypad code. Check your manual for the specific information of how to do this on your specific opener. It generally entails pushing a “discover” button on the electric motor and afterwards inputting your preferred code on the keypad. This procedure resets the electric motor to acknowledge the code being sent to it.
PHOTO-EYES ARE FAULTY
It is possible that the photo-eyes are keeping the door from closing. Check that nothing is blocking the connection between both sensing units. Also check to see that they are both aligned and then wipe off each of the lenses. Again, this issue should only influence closing, so if you if this does not resolve the issue, the problem exists somewhere else.